Where can I find Fomin products?
You can purchase Fomin products directly from our website or through select retailers.
Where can I review Fomin?
You can leave a review on our website, Google, or any platform where you purchased our products.
Who is Fomin?
Fomin is a brand dedicated to crafting high-quality products designed to enhance everyday experiences.
What is Fomin’s mission?
Our mission is to create innovative, sustainable products that bring joy and value to our customers’ lives.
Where are Fomin products made?
Fomin products are proudly made in [insert location].
Where is Fomin HQ?
Fomin was born in Canada but is now located in California.
Do you offer wholesale?
Yes, we offer wholesale options! Please get in touch with us directly for more details.
How do I get free shipping?
Enjoy free shipping on any domestic orders over $45. Please note that digital products, such as gift cards and donations, do not contribute to the order total needed to qualify for free shipping.
Do you offer expedited shipping?
Yes! We provide expedited shipping within the United States for $20 per order. This applies to our Hand Soap Kits, Clean Kits, and Bathroom Kits.
How do I track my order?
Once your order ships, we’ll send an email with your tracking details. If you don’t receive this email, please contact us at info@fomins.shop to request your tracking code.
Where do you ship?
Currently, we ship exclusively within the United States.
My tracking doesn’t work. What should I do?
We’re sorry about that! If your tracking code isn’t working, please reach out to us at [email protected], and we’ll assist you right away.
How will my Fomin Eco-Clean Soap Sheets arrive?
Our Eco-Clean Soap Sheets are packaged and shipped in standard cardboard boxes.
How will my Fomin Eco-Clean Soap Tablets arrive?
Eco-Clean Soap Tablets are carefully packed and shipped in standard cardboard boxes.
How will my Fomin Eco-Clean Cleaner & Toilet Tablets arrive?
Eco-Clean Cleaner and Toilet Tablets arrive securely in standard cardboard boxes.
How will my Fomin Eco-Clean Towels arrive?
Eco-Clean Towels are shipped in eco-friendly standard cardboard boxes.
How will my Fomin Eco-Clean Wipes arrive?
Eco-Clean Wipes are delivered in sustainable standard cardboard boxes.
Can I change or cancel my order after placing it?
Unfortunately, once an order is placed, we are unable to cancel, modify, or add items to it.
Is there a minimum order amount?
Not at all! You can order as little or as much as you’d like—no minimum purchase is required.
What is your return policy?
We’re confident you’ll love our products, but if you’re not satisfied, we offer a 90-day return policy from the date of purchase. To qualify for a full refund, all components of the order must be returned and pass our inspection. Refunds will be credited to the original payment method. If you’d like the refund processed to a different method, please speak with our team. Please note that items marked as Final Sale are not eligible for return.
How do I return my order?
To initiate a return, please email us at info@fomins.shop, and we’ll guide you through the process.
When will I receive my refund?
Refunds typically take 5-7 business days to appear on your original payment method. If you don’t see your refund after this timeframe, please email us at [email protected] for assistance.
Do you offer unscented options?
Absolutely! Our Soap Tablets and Soap Sheets are available in unscented versions. Additionally, our Eco-Clean Towels are completely unscented.
What is the shelf life of the products?
The shelf life of our Soap Sheets, Soap Tablets, Cleaner Tablets, and Toilet Tablets is 18 months. Fomin Wipes have a 12-month shelf life, while our Eco-Clean Towels do not expire.
How much water do I need for the Fomin Eco-Clean Soap Sheets?
We recommend using at least 100ml (3.5 fl oz) of water to ensure the soap sheet dissolves and creates a good lather.
Are your foaming hand soaps safe for COVID-19 and other viruses?
Yes, our hand soaps are a safe part of regular handwashing routines during the COVID-19 pandemic. While we don’t claim our soap kills germs, it contains surfactants that effectively lift and wash away viruses and bacteria from your hands.
Can I buy foaming hand soap tablets without the dispenser?
Of course! Refill packs for our hand soap tablets are available for purchase anytime.
How long does it take for the hand wash tablet to dissolve?
It typically takes 15-20 minutes in warm water for the soap tablet to fully dissolve, without needing to shake the bottle.
How long will one bottle of hand soap last?
On average, a single tablet lasts about four weeks for a household with frequent use.
How long does it take for the cleaner tablet to dissolve?
Cleaner tablets usually dissolve within 10-15 minutes in warm water, with no need to shake the bottle.
How long does it take for the toilet tablets to dissolve?
Toilet tablets dissolve in approximately 5-10 minutes in warm water.
Is my tap water suitable for tablets?
Absolutely! While purified water can produce a cleaner solution, regular tap water works perfectly for dissolving the tablets.
Can I use my own foaming hand soap bottle?
Yes, you can. However, for the best results, we recommend using the Fomin Soap Dispenser, which can be purchased on our website.
Do I need to shake the bottle for the tablet to dissolve?
No, we recommend letting the tablet dissolve naturally to avoid pressurizing the bottle unnecessarily.
Why is my hand wash not foaming or dispensing properly?
If your dispenser isn’t working, try rinsing the foaming head to remove any clogs. If the issue persists, please contact us at [email protected] for further assistance or a replacement bottle.
How long will one bottle of Universal Cleaner last?
For a typical household of four, one bottle of Universal Cleaner lasts about 1-2 months, depending on usage.
Are the cleaner tablets a disinfectant?
No, our cleaner tablets are designed to clean surfaces but are not classified as disinfectants. They effectively remove dirt but don’t eliminate all bacteria on contact.
What surfaces can I use the cleaner tablets on?
It depends on the type of tablet! Bathroom tablets are ideal for toilets, counters, showers, and sinks. Multi-purpose tablets work well on wood, laminate, marble, tile, and stone.
Can I use my Fomin Toilet Tablets if they haven’t fully dissolved?
Yes, they are safe to use even if they haven’t completely dissolved, but we recommend waiting for full dissolution for the best results.
Can I use Fomin Eco-Clean Towels to clean my counter?
Absolutely! While these towels are designed for use on the skin, they can also be repurposed for cleaning a variety of surfaces.
Can I flush my Eco-Clean Towels?
Our Eco-Clean Towels are safe to flush, but we advise against flushing multiple towels at once to prevent any potential plumbing issues.